1. Who We Are

Prestige Commercial Consulting Limited ("we", "us", "our") is a company registered in England and Wales (Company No. 17059746) with its registered office at 124-128 City Road, London, EC1V 2NX.

We are the data controller for the personal information we collect through this website and in the course of our business activities. If you have any questions about how we handle your personal data, you can contact us at requests@prestigecommercialconsulting.co.uk.

We are registered with the Information Commissioner's Office. Registration reference: ZC106918. Date registered: 17 March 2026. Registration expires: 16 March 2027. You can view our Data Protection Registration Certificate here.

2. What Information We Collect

We may collect the following personal information:

Information you provide directly

• Your name, email address, organisation name, and any other contact details you choose to provide when you complete our contact form or correspond with us
• Details of your enquiry or the services you are interested in
• Any other information you choose to share with us in the course of our communications
• Your email address when you sign up to our mailing list or to access tools on our free Procurement Support Hub
• Billing information if you purchase paid products from us (processed by our payment provider — we do not store card details)

Information collected automatically

We do not currently use advertising cookies or client-side analytics scripts on this website. Our hosting provider, Netlify, may generate limited server-side request logs and aggregated usage information for security, performance monitoring, and site administration. If we introduce additional analytics or cookies in future, this policy will be updated accordingly.

Browser storage

Our free procurement tools use your browser’s local storage to save tool states on your device. This data is not transmitted to us and remains solely on your device.

3. How We Use Your Information

We use the personal information you provide for the following purposes:

• To respond to your enquiry and communicate with you about our services
• To provide the consultancy services you have engaged us to deliver
• To manage our contractual relationship with you or your organisation
• To comply with our legal and regulatory obligations
• To send you updates where you have consented (mailing list)
• To provide access to tools on our Procurement Support Hub
• To process payments for products or services

We will only send marketing communications where you have expressly opted in. You can unsubscribe at any time.

4. Lawful Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following lawful bases for processing your personal data:

• Legitimate interests: Where you submit a contact form enquiry, we process your information on the basis of our legitimate interests in responding to and managing business enquiries. Any subsequent marketing communications rely on separately obtained consent
• Contractual necessity: Where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract
• Legitimate interests: Where processing is necessary for our legitimate business interests, such as maintaining records of our professional engagements, provided these interests do not override your rights
• Legal obligation: Where processing is necessary to comply with a legal obligation to which we are subject

5. Who We Share Your Information With

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Our professional advisors (such as accountants or legal advisors) where necessary for the operation of our business
• Regulatory bodies or law enforcement agencies where we are required to do so by law
• Netlify, Inc. — this website is hosted on Netlify. Contact form submissions are processed by Netlify as our data processor. See netlify.com/privacy
• Email marketing platforms — where you have consented to marketing emails, your address may be stored with a third-party email provider. You will be notified of the platform name in your first email communication from us
• Payment processors — where you purchase paid products, payments are processed by Stripe, Inc. We do not store card details. See stripe.com/privacy

We will not share your personal information with any other third parties without your prior consent unless required to do so by law.

6. How We Store and Protect Your Information

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or alteration. Personal information collected through our contact form is transmitted securely and stored in accordance with our data retention practices.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form enquiries are retained for a maximum of 24 months from the date of your last communication with us, unless a longer retention period is required for contractual or legal purposes.

7. Your Rights

Under UK data protection law, you have the following rights in relation to your personal information:

• Right of access: You can request a copy of the personal information we hold about you
• Right to rectification: You can ask us to correct any inaccurate or incomplete information
• Right to erasure: You can ask us to delete your personal information in certain circumstances
• Right to restrict processing: You can ask us to limit how we use your information
• Right to data portability: You can request that we transfer your information to another organisation in a structured, commonly used format
• Right to object: You can object to certain types of processing, including processing based on legitimate interests
• Right to withdraw consent: Where we rely on your consent to process your data, you can withdraw that consent at any time

To exercise any of these rights, please contact us at requests@prestigecommercialconsulting.co.uk. We will respond to your request within one month.

8. Complaints

If you are unhappy with how we have handled your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). You can contact the ICO at ico.org.uk or by calling 0303 123 1113. Our registration reference is ZC106918.

We would appreciate the opportunity to address your concerns before you contact the ICO, so please reach out to us in the first instance.

9. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

1. Anti-Bribery Policy Statement

Prestige Commercial Consulting Limited is committed to conducting business honestly, ethically, and in full compliance with the Bribery Act 2010. We maintain a zero-tolerance approach to bribery, corruption, facilitation payments, kickbacks, and any improper inducement offered or received in connection with our business activities.

We expect the same standards from our directors, associates, suppliers, and any third parties acting on our behalf. Gifts, hospitality, sponsorship, and relationship management activity must always be reasonable, proportionate, transparent, and compliant with applicable law and client requirements. We will not offer, request, agree to receive, or accept anything intended to improperly influence a decision or secure an unfair commercial advantage.

Any concern relating to bribery, corruption, conflicts of interest, or unethical conduct will be escalated to the company directors for review and appropriate action. This statement supports our wider commitment to integrity, transparency, and lawful public sector engagement.

2. Social Value Policy Statement

Prestige Commercial Consulting Limited is committed to delivering social value in a way that is proportionate to the size of our business, the nature of each commission, and the needs of the contracting authority or client. As a newly established company, we do not present historic company-delivered contract social value outcomes that have not yet been delivered. Instead, we publish clear commitments that will apply to our future work and we intend to evidence delivery as our contract portfolio develops.

Our social value commitments include offering a number of free or discounted e-learning places each year for charities, community organisations, smaller public bodies, or early-stage learners where appropriate; providing selected free webinar sessions on public procurement, governance, and practical approaches to recording social value; and making certain practical tools, templates, or spreadsheet-based resources available without charge where this supports capability building or good procurement practice.

Where relevant to a client brief, we will also support proportionate social value design within procurement and contract activity, including consideration of skills, local economic value, SME and VCSE accessibility, responsible market engagement, and practical contract management approaches that help authorities capture meaningful outcomes. This statement will be reviewed and expanded as our delivery evidence grows.

3. Environmental Sustainability Statement

Prestige Commercial Consulting Limited is committed to operating in an environmentally responsible and proportionate way. Our business model is designed around digital-first delivery, secure cloud-based working, and remote collaboration where appropriate, which helps reduce unnecessary printing, travel, and administrative overhead.

Our practical approach includes using virtual meetings where suitable, maintaining paper-light working practices, storing and sharing documents electronically, and keeping physical resource use proportionate to client needs. Where a commission includes procurement advice, specification support, evaluation design, or contract management input, we will support consideration of environmental sustainability requirements where relevant to the brief and legally appropriate.

As our business develops, we intend to keep our environmental approach under review and identify further practical measures that support responsible operations without overstating commitments we cannot yet evidence.

4. Social Innovation, Skills and Capability Statement

Prestige Commercial Consulting Limited is committed to practical social innovation through accessible learning, capability building, and useful digital support. Our operating model includes structured e-learning through the PCC Learning Platform, tailored training, procurement legislation updates, governance support, and practical tools intended to help public and third sector organisations strengthen procurement capability.

We aim to widen access to knowledge by combining consultancy delivery with structured learning products, reusable tools, and selected free guidance resources. This includes our intention to provide free webinar sessions and selected no-cost or reduced-cost learning opportunities where these are appropriate and sustainable for the business.

We view social innovation as more than technology alone. It includes designing support in a way that is understandable, usable, proportionate, and capable of improving confidence, compliance, and decision-making for organisations with limited internal capacity.

5. Modern Slavery Statement

Prestige Commercial Consulting Limited is committed to acting ethically, with integrity, and in a manner that supports the prevention of modern slavery, servitude, forced labour, and human trafficking in all parts of our business and supply chain.

We operate a zero-tolerance approach to modern slavery. We expect the same standards from any associates, suppliers, and service providers we engage. Our approach is proportionate to the size and nature of our business and includes due diligence in supplier selection, a preference for reputable and compliant providers, and prompt review of any concerns raised.

Any actual or suspected issue relating to modern slavery, unethical labour practices, or exploitation would be escalated immediately to the company directors for investigation and, where appropriate, further action. This statement is published as part of our wider commitment to responsible business practice.

6. Diversity Policy Statement

Prestige Commercial Consulting Limited is committed to equality of opportunity, fair treatment, and an inclusive working environment. We do not tolerate unlawful discrimination, harassment, victimisation, or bullying.

We aim to ensure that our business activities, recruitment decisions, working relationships, and service delivery are carried out fairly and with respect for the protected characteristics set out in the Equality Act 2010, including age, disability, sex, race, religion or belief, sexual orientation, gender reassignment, pregnancy and maternity, and marriage and civil partnership.

We are committed to treating colleagues, clients, suppliers, and stakeholders with dignity and respect, making reasonable adjustments where appropriate, and reviewing our practices periodically to support an inclusive and professional business culture.

7. Business Continuity Statement

Prestige Commercial Consulting Limited maintains proportionate business continuity arrangements to support the continued delivery of key services in the event of disruption. Our objective is to minimise interruption, maintain communication with clients, and protect important information and deliverables.

Our continuity approach includes secure cloud-based systems, remote working capability, routine digital backup arrangements, alternative communication methods, and prioritisation of critical client commitments where disruption occurs. In the event of a material incident, we would assess impact promptly, implement recovery actions, and keep affected clients informed of any implications for delivery timescales.

Our arrangements are reviewed periodically and adapted to reflect the scale of our business, the services we provide, and the operational risks relevant to our clients and supply partners.

8. Health and Safety Statement

Prestige Commercial Consulting Limited is committed to protecting the health, safety, and welfare of all persons who may be affected by our activities, including our personnel, clients, contractors, and visitors.

We seek to provide safe systems of work, maintain appropriate awareness of health and safety responsibilities, assess risks on a proportionate basis, and comply with applicable health and safety legislation. Where work is carried out remotely, at client premises, or in shared workspaces, we expect reasonable precautions to be taken and any relevant local procedures to be followed.

Health and safety matters are overseen by the company directors, and any incidents, hazards, or concerns are expected to be reported and addressed promptly. Our arrangements are kept under review to support safe and responsible working practices.

9. Quality Assurance Statement

Prestige Commercial Consulting Limited is committed to delivering services that are professional, accurate, proportionate, and responsive to client requirements. Quality assurance forms part of our consultancy delivery, learning content development, and digital support hub development activities.

Our quality approach includes clear scoping of requirements, structured planning, document review, version control, and checks designed to promote accuracy, consistency, and fitness for purpose. Where work involves procurement legislation, policy, or process content, we seek to align outputs to current official guidance and the client brief at the point of delivery.

We value client feedback and use it to support continuous improvement. Where any issue is identified, we seek to address it promptly and transparently as part of our commitment to reliable, high-quality service.

Need Supporting Information?

If you require copies of these statements as part of supplier onboarding, due diligence, or tender assurance activity, please contact us at requests@prestigecommercialconsulting.co.uk or use our contact page.

1. About These Terms

These Terms of Sale apply to purchases of paid products and services from Prestige Commercial Consulting Limited, a company registered in England and Wales (Company No. 17059746), with its registered office at 124-128 City Road, London, EC1V 2NX ("PCC", "we", "us").

These terms apply in addition to our Terms of Use. By placing an order you confirm that you have read, understood, and agree to be bound by both documents. If you do not agree, do not place an order.

Some products may be purchased by individual practitioners, while organisation licences and consultancy services are intended for business or organisational customers. Where you are purchasing as a consumer, nothing in these terms excludes or limits any statutory rights you may have.

2. Products and Services

We offer the following categories of paid product:

• Procurement E-Learning — Structured online courses covering PA23, procurement procedures, evaluation, contract management, and governance, available through our PCC Learning Platform and linked checkout journeys.
• Tender Documentation Packs — Structured template packs supporting compliant tender documentation, including ITTs, SQs, pricing schedules, evaluation criteria, award documentation, and related procurement templates.
• Evaluation & Assurance Frameworks — Standardised evaluation models, moderation guidance, audit trail templates, and defensibility checklists designed to support robust procurement activity.
• Commissioning & Contract Management Packs — Practical frameworks supporting needs analysis, KPI development, options appraisal, supplier performance review structures, and contract management planning.
• Organisational Support Hub Licence — A configured version of the Procurement Support Hub aligned to your organisation's procedures, thresholds, templates, governance requirements, and approval routes.
• Consultancy Services — Bespoke procurement, commissioning, and commercial governance support delivered under a separate Statement of Work or engagement letter agreed prior to commencement.

Product descriptions, scope, and deliverables are as set out on our website at the time of purchase, or as agreed in writing for bespoke engagements. We reserve the right to update product content to reflect legislative changes, corrections, or improvements without notice, provided the core scope is not materially reduced.

3. Orders and Acceptance

An order is placed when you complete the purchase process on our website or, for bespoke services, when you confirm acceptance of a written proposal or quote from us. We reserve the right to decline any order at our discretion, in which case any payment taken will be refunded in full within 5 business days.

For bespoke engagements, a contract is formed only when both parties have confirmed the scope, fees, and timeline in writing. No work will commence until written confirmation has been exchanged.

4. Pricing and Payment

Prices are shown on our website or learning platform at the point of purchase. Where VAT applies, it will be shown clearly at checkout or otherwise stated.

Payment for digital products and standard licences is required in full at the time of purchase. Payment is processed securely via our payment provider. We do not store card details.

For bespoke consultancy engagements, payment terms will be set out in the engagement letter or Statement of Work. Unless otherwise agreed, invoices are payable within 30 days of the invoice date. We reserve the right to charge statutory interest on overdue invoices in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

We reserve the right to amend pricing at any time. Price changes will not affect orders already placed and confirmed.

5. Licences and Permitted Use

Upon receipt of cleared payment, we grant you a non-exclusive, non-transferable licence to use the purchased product only as permitted by the product description and these terms. If you purchase as an individual, the licence is for your own personal professional use. If you purchase on behalf of an organisation, the licence is for your organisation's internal purposes only. In each case, the licence may not be shared with, sublicensed to, or transferred to any third party without our prior written consent.

You may not reproduce, redistribute, resell, adapt, or publish any paid product content — in whole or in part — beyond the permitted licensed use without our prior written consent. This includes sharing login credentials, forwarding downloadable files to third parties, or incorporating our content into products or services you offer to others.

Organisational Support Hub Licences are subject to additional terms agreed at the point of engagement, including any restrictions on internal distribution and permitted customisation.

6. Delivery

Digital products (e-learning courses, downloadable tools, and reference materials) are made available promptly after payment confirmation, either via access to our learning platform, a secure download link, or direct email as appropriate.

For bespoke consultancy engagements, delivery timelines will be set out in the agreed Statement of Work or engagement letter.

7. Cancellations and Refunds

If you are purchasing as a consumer, any statutory cancellation, refund, or other consumer rights available to you will continue to apply. Business purchasers do not have statutory consumer cancellation rights.

Digital products and learning access: Once digital content has been accessed, activated, or downloaded, refunds may be limited unless required by law or where we agree otherwise. If you experience a technical issue preventing access, please contact us at requests@prestigecommercialconsulting.co.uk within 5 business days of purchase and we will work to resolve the issue or issue a replacement where appropriate.

Organisational licences and bespoke consultancy: Cancellation terms for these engagements will be set out in the relevant Statement of Work, licence terms, proposal, or engagement letter. In the absence of specific terms, work completed and expenses incurred up to the point of cancellation will be chargeable.

We reserve the right to offer a goodwill refund or credit at our sole discretion in exceptional circumstances.

8. Intellectual Property

All intellectual property in our products, including but not limited to e-learning content, tool designs, reference materials, templates, and underlying methodologies, remains the property of Prestige Commercial Consulting Limited at all times. Purchase of a product grants a licence to use, not ownership of the content.

For bespoke consultancy engagements where we produce deliverables tailored specifically to your organisation (such as custom support hub configurations, procurement strategies, or bespoke documentation), ownership of those deliverables will transfer to you upon receipt of full payment, unless otherwise agreed in writing. Our underlying methodologies, tools, and frameworks remain our property in all cases.

9. Limitation of Liability

Our products and services are intended to support and inform procurement practice. They do not constitute legal advice and should not be relied upon as a substitute for independent legal or professional advice appropriate to your specific circumstances.

To the fullest extent permitted by law, our total liability to you in connection with any order — whether in contract, tort (including negligence), or otherwise — shall not exceed the total fees paid by you for the relevant product or service giving rise to the claim.

We exclude all liability for indirect, consequential, or economic loss, including loss of profit, loss of contract, loss of anticipated savings, or reputational damage, howsoever arising.

Nothing in these terms limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under English law.

10. Confidentiality

Where we are engaged on bespoke consultancy work, we treat all information provided to us about your organisation, procurement activities, and commercial arrangements as confidential. We will not disclose such information to any third party without your prior written consent, except where required by law or regulation.

We may reference the fact that we have worked with your organisation as a client (without disclosing any confidential details) unless you request otherwise in writing at the time of engagement.

11. Governing Law

These Terms of Sale and any dispute arising from a purchase are governed by the laws of England and Wales. Both parties agree to submit to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to These Terms

We may update these Terms of Sale from time to time. Any changes will be published on this page with an updated revision date. Changes will not affect orders already placed and confirmed prior to the revision date.

For any questions about these terms, please contact us at requests@prestigecommercialconsulting.co.uk.