Company Information and Complaints
This page sets out PCC company details, key contact information, and how to raise a complaint about services, paid digital tools, separate learning access, or website handling.
1. Company information
Prestige Commercial Consulting Limited is a company registered in England and Wales under Company No. 17059746.
Registered office: 124-128 City Road, London, EC1V 2NX.
General contact email: requests@prestigecommercialconsulting.co.uk.
2. Regulatory and data protection information
Prestige Commercial Consulting Limited is the data controller for personal information collected through its website and business activities. PCC's ICO registration reference is ZC106918.
3. Complaints process
If you are unhappy with PCC services, paid digital tools, PCC Learning Platform access, or website handling, please raise the issue first by email to support@prestigecommercialconsulting.co.uk.
- Include your name, organisation, order or learner details where relevant, and a clear summary of the issue.
- Attach screenshots, dates, references, or prior correspondence where these will help PCC review the matter.
- PCC will review the issue and respond within a reasonable period, taking account of the nature and complexity of the complaint.
4. Data protection complaints
If your complaint relates to personal information, you may also have the right to complain to the Information Commissioner's Office. The ICO can be contacted through ico.org.uk or by telephone on 0303 123 1113.
5. Website, download, and platform support
For website access, secure download, policy, or learner-platform issues, contact support@prestigecommercialconsulting.co.uk with enough detail for PCC to identify the relevant product, page, or access route.