1. Who We Are

Prestige Commercial Consulting Limited ("we", "us", "our") is a company registered in England and Wales (Company No. 17059746) with its registered office at 128 City Road, London, EC1V 2NX.

We are the data controller for the personal information we collect through this website and in the course of our business activities. If you have any questions about how we handle your personal data, you can contact us at requests@prestigecommercialconsulting.co.uk.

2. What Information We Collect

We may collect the following personal information:

Information you provide directly

• Your name, email address, telephone number, and organisation name when you complete our contact form or correspond with us
• Details of your enquiry or the services you are interested in
• Any other information you choose to share with us in the course of our communications
• Your email address when you sign up to our mailing list or to access tools on our free procurement portal
• Billing information if you purchase paid products from us (processed by our payment provider — we do not store card details)

Information collected automatically

This website does not currently use cookies, analytics tracking, or any automated data collection technologies. If this changes in future, this policy will be updated accordingly.

Browser storage

Our free procurement tools use your browser’s local storage to save tool states on your device. This data is not transmitted to us and remains solely on your device.

3. How We Use Your Information

We use the personal information you provide for the following purposes:

• To respond to your enquiry and communicate with you about our services
• To provide the consultancy services you have engaged us to deliver
• To manage our contractual relationship with you or your organisation
• To comply with our legal and regulatory obligations
• To send you updates where you have consented (mailing list)
• To provide access to tools on our procurement portal
• To process payments for products or services

We will only send marketing communications where you have expressly opted in. You can unsubscribe at any time.

4. Lawful Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following lawful bases for processing your personal data:

• Legitimate interests: Where you submit a contact form enquiry, we process your information on the basis of our legitimate interests in responding to and managing business enquiries. Any subsequent marketing communications rely on separately obtained consent
• Contractual necessity: Where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract
• Legitimate interests: Where processing is necessary for our legitimate business interests, such as maintaining records of our professional engagements, provided these interests do not override your rights
• Legal obligation: Where processing is necessary to comply with a legal obligation to which we are subject

5. Who We Share Your Information With

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Our professional advisors (such as accountants or legal advisors) where necessary for the operation of our business
• Regulatory bodies or law enforcement agencies where we are required to do so by law
• Netlify, Inc. — this website is hosted on Netlify. Contact form submissions are processed by Netlify as our data processor. See netlify.com/privacy
• Email marketing platforms — where you have consented to marketing emails, your address may be stored with a third-party email provider. You will be notified of the platform name in your first email communication from us
• Payment processors — where you purchase paid products, payments are processed by Stripe, Inc. We do not store card details. See stripe.com/privacy

We will not share your personal information with any other third parties without your prior consent unless required to do so by law.

6. How We Store and Protect Your Information

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or alteration. Personal information collected through our contact form is transmitted securely and stored in accordance with our data retention practices.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form enquiries are retained for a maximum of 24 months from the date of your last communication with us, unless a longer retention period is required for contractual or legal purposes.

7. Your Rights

Under UK data protection law, you have the following rights in relation to your personal information:

• Right of access: You can request a copy of the personal information we hold about you
• Right to rectification: You can ask us to correct any inaccurate or incomplete information
• Right to erasure: You can ask us to delete your personal information in certain circumstances
• Right to restrict processing: You can ask us to limit how we use your information
• Right to data portability: You can request that we transfer your information to another organisation in a structured, commonly used format
• Right to object: You can object to certain types of processing, including processing based on legitimate interests
• Right to withdraw consent: Where we rely on your consent to process your data, you can withdraw that consent at any time

To exercise any of these rights, please contact us at requests@prestigecommercialconsulting.co.uk. We will respond to your request within one month.

8. Complaints

If you are unhappy with how we have handled your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). You can contact the ICO at ico.org.uk or by calling 0303 123 1113.

We would appreciate the opportunity to address your concerns before you contact the ICO, so please reach out to us in the first instance.

9. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

1. About These Terms

These Terms of Use govern your use of the Prestige Commercial Consulting Limited website at prestigecommercialconsultancy.co.uk and the PCC Toolkit procurement portal accessible from it. By accessing or using this website, you agree to be bound by these terms. If you do not agree, please do not use the website.

Prestige Commercial Consulting Limited is a company registered in England and Wales (Company No. 17059746) with its registered office at 128 City Road, London, EC1V 2NX.

2. The PCC Toolkit

The PCC Toolkit is a free suite of reference tools provided to support procurement practitioners. The tools are provided in good faith and are intended to assist users in understanding procurement processes, legislation, and best practice.

Important limitations: All tools and content within the PCC Toolkit are provided for general reference purposes only. They do not constitute legal advice, procurement advice, or any form of professional recommendation. Users must verify all regulatory requirements, thresholds, timescales, and legal obligations against current legislation and official guidance before acting on any information produced by the tools. Prestige Commercial Consulting Limited accepts no liability for decisions made in reliance on tool outputs.

The Procurement Act 2023 and its secondary legislation are subject to ongoing development, including procurement policy notes and guidance from the Cabinet Office. You should always check that tool content reflects the current position.

3. Mailing List and Portal Access

Certain tools within the PCC Toolkit are available to users who register their email address with us. By providing your email address you consent to receiving procurement updates and guidance relevant to your registration with us. Where you also wish to receive marketing communications from Prestige Commercial Consulting Limited, you will be invited to opt in separately. You can unsubscribe from any communications at any time by clicking the unsubscribe link in any email we send, or by contacting us at requests@prestigecommercialconsulting.co.uk. Unsubscribing will not affect your ability to use any tools you have already accessed.

You can unsubscribe from our mailing list at any time by clicking the unsubscribe link in any email we send, or by contacting us at requests@prestigecommercialconsulting.co.uk. Unsubscribing will not affect your ability to use any tools you have already accessed.

4. Intellectual Property

All content on this website, including tool designs, text, graphics, layouts, and the PCC Toolkit, is owned by or licensed to Prestige Commercial Consulting Limited. All rights are reserved.

You may use outputs generated by the PCC Toolkit for your own internal purposes within your organisation. You may not reproduce, redistribute, resell, or publish any content from this website or the PCC Toolkit without our prior written consent.

5. Paid Products

If we introduce paid access tiers, subscriptions, or licence products, separate Terms of Sale will be presented to you at the point of purchase and will form part of the agreement between us. All paid products are provided on a business-to-business basis and licences are personal to the purchasing organisation and are not transferable without our consent.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Prestige Commercial Consulting Limited excludes all liability for any direct, indirect, consequential, special, or economic loss, loss of profit, loss of contract, loss of data, or any other loss or damage of any kind arising from your use of or reliance on this website or any content within the PCC Toolkit, including but not limited to procurement decisions made on the basis of tool outputs, whether arising in contract, tort (including negligence), or otherwise.

Nothing in these terms limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under English law.

7. Links to Third Parties

This website may contain links to third-party websites, including procurement portals, government guidance, and professional bodies. These links are provided for convenience only and do not constitute an endorsement of those websites or their content. We have no control over and accept no responsibility for third-party content.

8. Governing Law

These Terms of Use and any dispute arising from your use of this website are governed by the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales in relation to any such dispute.

9. Changes to These Terms

We may update these Terms of Use from time to time to reflect changes to the website, our services, or applicable law. Any changes will be posted on this page with an updated revision date. Your continued use of the website following any changes constitutes your acceptance of the revised terms. We encourage you to review these terms periodically.

1. About These Terms

These Terms of Sale apply to all purchases of paid products and services from Prestige Commercial Consulting Limited, a company registered in England and Wales (Company No. 17059746), with its registered office at 128 City Road, London, EC1V 2NX ("PCC", "we", "us").

These terms apply in addition to our Terms of Use. By placing an order you confirm that you have read, understood, and agree to be bound by both documents. If you do not agree, do not place an order.

All purchases are made on a business-to-business basis. These terms do not confer any consumer rights.

2. Products and Services

We offer the following categories of paid product:

• Procurement E-Learning — Structured online courses covering PA23, procurement procedures, evaluation, contract management, and governance, available via Udemy and directly through our website.
• KPI Library by Contract Category — A curated, exportable reference library of KPI and performance measure suggestions, filterable by category and contract type.
• Insurance Requirements Matrix — A reference matrix of typical insurance requirements by contract type and value, exportable and suitable for inclusion in tender documents.
• Custom Toolkit Licence — A bespoke version of the PCC Toolkit configured for your organisation's specific procedures, thresholds, templates, and governance requirements.
• Consultancy Services — Bespoke procurement, commissioning, and commercial governance support delivered under a separate Statement of Work or engagement letter agreed prior to commencement.

Product descriptions, scope, and deliverables are as set out on our website at the time of purchase, or as agreed in writing for bespoke engagements. We reserve the right to update product content to reflect legislative changes, corrections, or improvements without notice, provided the core scope is not materially reduced.

3. Orders and Acceptance

An order is placed when you complete the purchase process on our website or, for bespoke services, when you confirm acceptance of a written proposal or quote from us. We reserve the right to decline any order at our discretion, in which case any payment taken will be refunded in full within 5 business days.

For bespoke engagements, a contract is formed only when both parties have confirmed the scope, fees, and timeline in writing. No work will commence until written confirmation has been exchanged.

4. Pricing and Payment

All prices are quoted exclusive of VAT unless otherwise stated. VAT will be added at the prevailing rate where applicable and shown clearly at checkout.

Payment for digital products and standard licences is required in full at the time of purchase. Payment is processed securely via our payment provider. We do not store card details.

For bespoke consultancy engagements, payment terms will be set out in the engagement letter or Statement of Work. Unless otherwise agreed, invoices are payable within 30 days of the invoice date. We reserve the right to charge statutory interest on overdue invoices in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

We reserve the right to amend pricing at any time. Price changes will not affect orders already placed and confirmed.

5. Licences and Permitted Use

Upon receipt of cleared payment, we grant you a non-exclusive, non-transferable licence to use the purchased product for your organisation's internal purposes only. The licence is personal to the purchasing organisation and may not be shared with, sublicensed to, or transferred to any third party without our prior written consent.

You may not reproduce, redistribute, resell, adapt, or publish any paid product content — in whole or in part — outside your organisation without our prior written consent. This includes sharing login credentials, forwarding downloadable files to third parties, or incorporating our content into products or services you offer to others.

Custom Toolkit Licences are subject to additional terms agreed at the point of engagement, including any restrictions on internal distribution and permitted customisation.

6. Delivery

Digital products (e-learning courses, downloadable tools, and reference materials) are made available within 1 business day of payment confirmation, either via a secure download link, platform access credentials, or direct email as appropriate.

For Udemy-hosted courses, access is subject to Udemy's platform terms and is provided via a unique enrolment link. We are not responsible for any disruption to Udemy's platform.

For bespoke consultancy engagements, delivery timelines will be set out in the agreed Statement of Work or engagement letter.

7. Cancellations and Refunds

As all paid products are provided on a business-to-business basis, statutory consumer cancellation rights do not apply.

Digital products: Due to the nature of digital content, we are unable to offer refunds once a product has been accessed or downloaded. If you experience a technical issue preventing access, please contact us at requests@prestigecommercialconsulting.co.uk within 5 business days of purchase and we will work to resolve the issue or issue a replacement.

Bespoke consultancy: Cancellation terms for bespoke engagements will be set out in the relevant Statement of Work or engagement letter. In the absence of specific terms, work completed and expenses incurred up to the point of cancellation will be chargeable.

We reserve the right to offer a goodwill refund or credit at our sole discretion in exceptional circumstances.

8. Intellectual Property

All intellectual property in our products, including but not limited to e-learning content, tool designs, reference materials, templates, and underlying methodologies, remains the property of Prestige Commercial Consulting Limited at all times. Purchase of a product grants a licence to use, not ownership of the content.

For bespoke consultancy engagements where we produce deliverables tailored specifically to your organisation (such as custom toolkit configurations, procurement strategies, or bespoke documentation), ownership of those deliverables will transfer to you upon receipt of full payment, unless otherwise agreed in writing. Our underlying methodologies, tools, and frameworks remain our property in all cases.

9. Limitation of Liability

Our products and services are intended to support and inform procurement practice. They do not constitute legal advice and should not be relied upon as a substitute for independent legal or professional advice appropriate to your specific circumstances.

To the fullest extent permitted by law, our total liability to you in connection with any order — whether in contract, tort (including negligence), or otherwise — shall not exceed the total fees paid by you for the relevant product or service giving rise to the claim.

We exclude all liability for indirect, consequential, or economic loss, including loss of profit, loss of contract, loss of anticipated savings, or reputational damage, howsoever arising.

Nothing in these terms limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under English law.

10. Confidentiality

Where we are engaged on bespoke consultancy work, we treat all information provided to us about your organisation, procurement activities, and commercial arrangements as confidential. We will not disclose such information to any third party without your prior written consent, except where required by law or regulation.

We may reference the fact that we have worked with your organisation as a client (without disclosing any confidential details) unless you request otherwise in writing at the time of engagement.

11. Governing Law

These Terms of Sale and any dispute arising from a purchase are governed by the laws of England and Wales. Both parties agree to submit to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to These Terms

We may update these Terms of Sale from time to time. Any changes will be published on this page with an updated revision date. Changes will not affect orders already placed and confirmed prior to the revision date.

For any questions about these terms, please contact us at requests@prestigecommercialconsulting.co.uk.